Privacy Ppolicy

Privacy Policy for Mansat Al-Aamal Application

We welcome you to the Mansat Al-Aamal application and would like to affirm our full commitment to protecting your privacy and personal data in accordance with the highest standards of security and transparency, and in compliance with the data protection regulations applicable in the Kingdom of Saudi Arabia.
This policy explains how your information is collected, used, and protected while using our services.

1. Information We Collect
We collect the following information only when necessary to provide the service:

  • Personal Information: Such as name, ID number, mobile number, email address, and address.

  • Transaction Data: Such as order details, invoices, and paid amounts.

  • Technical Data: Such as device type, operating system, IP address, and in-app usage logs.

This data is collected securely solely to provide the requested service and improve the quality of the user experience.

2. How We Use the Information
The collected information is used for the following purposes:

  • Executing the services requested by the client with official authorities.

  • Communicating with the client to update the status of requests or inquire about information.

  • Improving service quality and user experience within the application.

  • Complying with relevant governmental laws and regulations.

3. Information Security
We are committed to applying advanced security and technical measures to protect data from unauthorized access, modification, disclosure, or destruction.

  • Data is stored in secure systems and is shared only with government entities or authorized partners when necessary to execute the service.

  • Access to client data is limited to authorized personnel only, and usage is continuously monitored.

4. Sharing Data with Third Parties
Mansat Al-Aamal may share necessary information with:

  • Government and official authorities to complete requests and services.

  • Trusted partners who assist in operating the application or providing technical support, with full commitment to data confidentiality.

Client data is never sold, rented, or traded with any commercial third party.

5. Application Permissions
The application may request access to certain permissions, such as:

  • Camera or photos to capture required documents.

  • Location to determine the scope of services available in your city.

  • Notifications to inform you about request statuses or updates.

All permissions are optional. Refusing them will not affect your ability to browse the application, but may impact the execution of some services.

6. Data Retention Period
Client data is retained only for the period necessary to execute the service or for legal and regulatory purposes.

Once the purpose of retention has ended, the data is securely deleted or anonymized.

7. Client Rights
The client has the right to:

  • Request access to their registered personal data.

  • Request correction or updating of data in case of errors.

  • Request deletion of their data if there is no legal obligation or active service.

Requests can be submitted via the official email: info@alaamal.com.sa

8. Cookies
The application uses cookies to improve user experience and analyze performance.
You may disable cookies at any time through your browser or device settings.

9. Amendments to the Privacy Policy
Mansat Al-Aamal reserves the right to amend this policy from time to time in line with technical or legal updates.
Users will be notified within the application of any material changes.

10. Consent
By using the Mansat Al-Aamal application, you agree to the collection and processing of your data as described in this policy.
If you do not agree with any part of it, please discontinue using the application.

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